After a brief presentation, this session will facilitate a “value network analysis” (VNA) session with the audience to create a value network map showing the value flows between the BA, the PM, the IT developer roles and on to the end client. The value flows will contain both tangible deliverables but also the important “intangible” deliverables that need to exist if a profitable relationships is to be achieved. Flowing from the VNA is a “Partnership Scorecard” which can be used to manage and monitor your BA/PM/IT Developers relationships. This is designed as an interactive, participatory session, with the audience nominating the value flows.
Learning Objectives
- Effective relationships require more than throwing specifications “over the fence”.
- The BA/PM/IT Developer roles are interdependent, requiring 3 way co-ordination to create true value for the end client.
- Intangibles matter. Value is in the eye of the beholder. Not just the end user, but the BA, PM and IT developer.
Skill Level: Intermediate |
Laurence Lock Lee
Partner
Optimice Pty Ltd
Laurence is a well-known Australian expert in Knowledge Management. He has over 30 years experience in the IT industry covering roles ranging from IT management, research, consulting and education. He is the co-founder of Optimice Pty Ltd, a company formed to assist clients with their business relationships. Laurence has a PhD from the University of Sydney, Economics and Business Faculty. He was previously a Principal Consultant with Computer Sciences Corporation (CSC), where he led the knowledge and information management consulting practice. Prior to that he worked for many years with BHP Billiton within their corporate research laboratories and later as the knowledge management practice lead in the information technology division. He is a regular presenter at industry and academic forums in Australia, Europe and the USA. He has lectured in MBA/DBA programs in Management Information Systems, Business Consulting and Knowledge Management in Australia, Malaysia and Hong Kong for the University of Newcastle and is an instructor for IRM Training in Business Analysis and Requirement Gathering and Specification.
Paul Meredith, IRM Training
Over twenty five years management, technical, consulting and training experience in the information technology domain with demonstrated skills in operational management, systems related planning, business modelling and improvement, particularly utilising information technology as the improvement enabler. Paul’s experience includes Ebusiness and Supply Chain and has worked with clients in Australia, New Zealand and Hong Kong. He is currently lecturing courses at the Masters level for Newcastle University as well as providing training for government and private companies in such fields as business analysis and project management.
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