The session will focus on style and substance of documentation, right-sizing documentation for your many audiences, and utilizing Microsoft Word techniques for scalability and re-use.
The goal of the session is to educate users on the creation of documentation that people want to read, find a valuable source of information, and documentation that contains neither too much nor too little information.
Learning Objectives:
- Balancing Documentation Style and Substance
- Creating a Documentation Platform and Strategy
- Using Microsoft Word to its Full Potential
Skill Level: Everyone
|
Andrew Kass
Founder and Chief Information Officer, Collective Genius
Andrew Kass is the CIO and Co-Founder of Collective Genius - The local Business Analysis Center of Excellence, a consulting and staffing firm solely focused in Business Analysis, Systems Analysis, and Process Analysis headquartered in Saint Paul, Minnesota. Andrew is a Senior User Experience and Business Analysis professional and has provided consulting and training for organizations from large international organizations such as General Motors to local corporations like Thomson West, Thrivent Financial, and Xcel Energy. Andrew is also the Co-Founder and Lead Advocate of the BA Collective - the local online community of Business Analysts. |
